Terms of Sale

1. GENERAL CONDITIONS

We only supply orders with billing and delivery addresses in Mainland Portugal and the archipelagos of Madeira and the Azores.

2. PRICES AND SHIPPING CONDITIONS

All prices displayed in our online store are subject to VAT at the applicable legal rate.

Orders shipped by carrier will be subject to additional shipping costs based on their weight and volume.

NOTE: The prices indicated in our online store may be changed at any time, without prior notice.

3. PAYMENT METHODS:

a) CASH ON DELIVERY:

If the customer chooses this payment method, the goods must be paid for upon delivery to the carrier or the company responsible for transport, delivery, and collection.

b) BANK TRANSFER:

If the customer chooses this payment method, the goods must be paid for in advance via bank transfer. The goods will be shipped once the payment is received in our bank account. In this method, the customer only pays the transport cost, without the extra collection fee usually charged by transport companies.

c) MULTIBANCO

d) MBWAY

4. SHIPPING CONDITIONS AND DELIVERY TIMES

We are committed to delivering your order within 5 business days from the date we receive your request, except in the event of stock shortages of the desired item.

For the islands of the Madeira and Azores archipelagos, the delivery time is 10 business days.

In the event of stock shortages or temporary unavailability of an item, the order will be held until the missing item is received. In any case, a delay in the delivery of goods does not entitle the customer to claim any compensation.

5. WARRANTY

Our customers benefit from the warranty provided by the manufacturers of each of our products.

6. THE WARRANTY DOES NOT COVER:

a) Damage caused by incorrect, abusive, or negligent use, or due to accidents;

b) Damage due to natural wear and tear of the equipment;

c) Items whose interior has been tampered with (disassembled, altered, or modified without authorization);

d) Items assembled or installed by unqualified persons, or in devices for which they are not intended.