Privacy Policy

Carlos P. Silva Unipessoal Lda. ensures the security and protection of your privacy.

This policy (together with our Terms and Conditions and any other referenced documents) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by Carlos P. Silva Unipessoal Lda. Please read our policy carefully regarding the handling of your personal data.

The data controller is Carlos P. Silva Unipessoal Lda., headquartered at: Travessa do Giestal, 38-A 1300-278 Lisbon

To submit your information or complaints, please contact: carlossilva@carlossilva.com

WHERE WE STORE YOUR PERSONAL DATA

The data we collect may be transferred to and stored at a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or one of our suppliers. These individuals may be involved in, among other things, fulfilling your order, processing your payment details, and providing customer support services. By submitting your personal data, you agree to this transfer, storing, or processing. We will take all reasonably necessary steps to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on secure servers. All payment transactions are encrypted using SSL technology. You are responsible for keeping your site access password confidential. We ask that you do not share your password with anyone.

Transmission of information via the Internet is not completely secure. Although we use strict procedures to protect your personal data, we cannot guarantee the complete security of data transmitted to our site; any transmission is at your own risk. Once we have received your personal data, we apply strict procedures and security features to prevent unauthorized access.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to any member of our group.

We may disclose your personal information to third parties:

a) In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets.

b) If Carlos P. Silva Unipessoal Lda. or substantially all of its assets are acquired by a third party, in which case personal data held about its customers will be one of the transferred assets.

c) If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or supply terms and other agreements; or to protect the rights, property, or safety of Carlos P. Silva Unipessoal Lda., our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction purposes.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. You will be informed (before your data is collected) if we intend to use your data for such purposes or if we intend to disclose your information to third parties for such purposes.

You have the right to access your personal data and request its correction or deletion by contacting: rui.lopes@carlossilva.com

Our website may, from time to time, contain links to and from the websites of our partners, advertisers, and affiliates. If you follow a link to any of these websites, please note that they have their own privacy policies and we do not accept any responsibility for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION

The law gives you the right to access the information we hold about you. Your right of access can be exercised in accordance with the law. Any access request may be subject to a fee to cover our costs in providing you with details of the information we hold about you.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

HOW TO CONTACT US

Questions, comments, and requests regarding this privacy policy are welcome and should be addressed to our Data Protection Department at the email address: rui.lopes@carlossilva.com

Alternatively, you can contact us in writing at:

Carlos P. Silva Unipessoal Lda.

Travessa do Giestal, 38-A

1300-278 Lisbon